Family Support
Welcome to the Family Support page.
Anything in red can be clicked on to find out further information.
Our Family Support Advisor for the school is called Jayne Peer and she is based in the Acorn building. You can pop into the Acorn building to speak to her, or telephone 01793 525908.
Jayne can help with;
Parenting
Signposting/referrals to other agencies
Internet safety
Family issues
Children's health
Play ideas
Safeguarding
Housing
Adult Community Learning
Completing Forms
Finances
Benefits
Funding for items in the home
Foodbank
Debt
If you are unsure where to turn, please give Jayne a call!
Uniform - our Uniform Room is open every Friday morning in the Acorn Building from 9am - 9:30am. Come and have a look for some pre-loved uniform for your child - all items 50p.
Useful websites
Cost of Living
Help if you're struggling with the cost of living
Padlet - Cost of living crisis, Swindon Borough Council
Warm and Welcome Spaces in Swindon
Money
Moneysavingexpert Useful site to find out any financial help, grants and information.
Swindon Emergency assistance fund
The voice for water consumers, here to help you!
Do you wear a uniform? Could you claim back your tax?
Help paying for your childcare
Warm home discount scheme Please click on energy suppliers and click on your supplier as different suppliers have different criteria.
Free Insulation and Boiler Grants
Council tax discounts and reductions
Live Well Team - Swindon
Swindon Women of the World (WOW)
Internet Safety
NSPCC Keeping children safe online
Online safety guidance for parents
Support
Domestic incidents - Swindon Womens Aid, Victim Support - Stalking and Harassment, Forced marriage
Swindon Domestic Abuse- Open2change
Supporting families in Swindon affected by cancer - Dragonflies
Separating or getting divorced - Separating parents leaflet
Autism -
Entitlement to early education funding
Men and Boys Mental Health Resources
Community Cafe and SBC Housing Drop in sessions
Money Helper - info on fraud and scams
Fair and Better (FAB) Swindon Bulletin
FaBBulletin 23rd October 2025
Early Help Services
The Early Help Conversation/Plan is the common process for supporting children, young people and families with additional needs through early identification of problems, swift intervention and a planned, co-ordinated response. The aim is to consider the needs of the child or young person in three key areas:
- The development of the child/young person, including health and well being
- Parenting/caring
- Family and community
The professional who identifies a child’s needs gains consent from the young person, parent or carer to complete an assessment, following which he or she coordinates an Early Help Conversation and, if appropriate, initiates a Team Around the Child and Family (TAC/F) meeting.
TAC (Team Around the Child) - A Lead Professional is the worker who supports you and your child/young person and helps sort things out. They will record your story on a form called an Early Help Record. You will need to tell them who is already involved with your child/young person. The Early Help Plan may have shown that your child needs support from more than one worker so the Lead Professional who wrote the record with you and your child/young person will suggest a Team Around the Child (TAC) meeting. There may be regular meetings to review how things are going and see if further support needs to be put in place.
Worried about a child? - Speak to Children and Families, Contact Swindon
Single Parent
Are you a single parent? The following sites may have useful information
Top tips for parents who are separated
Physical Health
Disabilities -Carers Allowance, PIP (Personal Independent Payment), Family Fund - Grants to help families with disabled children.
Mental Health
Lift Psychology Service - Life can throw up all sorts of difficulties and even day-to-day life, both at home and at work, can be stressful. We offer many types of support for a variety of issues, ranging from general stress to low self-esteem and anxiety.
Swindon Mind This site has information on a whole range of mental health issues, and where to get support in Swindon.
Sane support is an independent mental health charity aiming to raise awareness, improve services, provide emotional support and host research. It has lots of advice of where to get help if you are struggling with a mental health issue including depression and self harm, and also has access to emotional support.Looking after your mental health How to look after your mental health
Making better choices today can have a big impact on your health. One You is here to help you get healthier and feel better with free tips, tools and support. Whether it's moving more, eating more healthily or checking yourself – One You can help you make small, practical changes that fit in with your life.
PHE and the NHS launch Every Mind Matters to help people take simple steps to look after their mental health, improve their mental wellbeing and support others.
Activities for a sunny (or rainy!) day
Health
Legal Rights
Courses for adults
Council Tax First Steps - help with Council Tax
Online relationship support for parents!
Parents in this area can now access THREE ONLINE COURSES from the relationship experts at OnePlusOne. Learn to cope with stress and communicate better, wherever you are in your parenting journey!